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Run's mobile solutions dramatically improve the way people do their
jobs by removing the boundaries as to where, when and how work is
done. River Run's innovative MobileSphereTM solution
family automates a company's workflow processes, integrating mobile
employees, in-office employees, business partners and customers. Through
its industry-leading collaboration technology, and by providing roles-based
access to relevant information, River Run's solutions ensure the right
person receives the right information at the right time. |
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MobileSphere
for Field Service & RepairTM automates the entire trouble
ticket workflow, from the time a customer reports a problem through
its resolution. The solution includes a number of powerful features
including self-diagnosis of problems, automatic dispatching, capture
and analysis of events, rules-based escalation, and offline data capture
and synchronization by mobile workers. |
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MobileSphere
for Compliance ManagementTM virtually eliminates the paperwork
and administrative activities in field inspection, by enabling the
mobile worker to use his mobile device to capture results, deliver
complete inspection analysis, and issue reports and applicable notices
of violation-all while onsite at a customer location. |
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Claims
Enhancement SystemTM integrates with an insurance company's
existing claims management system, automating the workflow and assigning
and scheduling field adjusters, body shops, towing companies, and
other business partners who collaborate in resolving the claim. The
solution reduces the net cost per claim, eliminating the many manual,
labor-intense processes in claims handling today. |
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