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MobileSphere
Collaboration Portal™ |
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Enables
effective interaction among in-office employees, mobile staff, business
partners, and customers through a single, secure, browser-based point
of entry. |
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MobileSphere
Call Center™ |
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Captures
and categorizes customer requests. Includes intelligence-based, automatic
problem resolution through its integrated knowledge bank. |
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MobileSphere
Intelligent Dispatcher™ |
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Automatically
identifies, assigns and schedules the best people and resources to
respond to customer requests, based on configurable criteria such
as availability, location, and expertise. |
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MobileSphere
Web Monitor™ |
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Monitors
specified Internet and intranet pages, and alerts selected individuals
based on user-configurable rules. Simplifies tracking and delivery
of information as it is updated. |
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MobileSphere
Notification Manager™ |
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Automatically
and immediately informs designated individuals when specified events
occur, ensuring relevant and timely status updates. Also contains
escalation procedures for quick response to urgent situations. |
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MobileSphere
PocketApp™ |
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Gives
mobile users offline and online wireless access on mobile devices
to the information they need to do their job, and allows them to capture
new data on their device for immediate or later synchronization. Enables
them to work away from their office yet remain fully connected with
their organization. |
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MobileSphere
Collaboration Manager™ |
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Provides
a secure gateway through which users are authenticated, verifying
that they are authorized to enter the system and access specific sets
of information. |
