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River
Run Software Selected As One Of The Top 100 Frontline Solutions Companies
Readers of Frontline Solutions magazine has recognized River
Run Software, an award-winning industry leader in providing complete,
web-enabled wireless software solutions to enterprises with mobile
workforces, as one of the best technology providers serving the field
service market in the United States. The Frontline Solutions Top 100
award was designed to recognize companies delivering information technology
innovation to new environments.
The Top 100 Frontline Companies list represents approximately 10,000
randomly selected Frontline Solutions readers' choice of the best
front-line technology providers. Companies were ranked by a cross-section
of end users, VARs and integrators based on product performance, usability,
return on investment (ROI), post-sales support and contract fulfillment.
All of the Top 100 ranked highest where it counts - customer satisfaction.
River Run received this prestigious recognition for the development
and implementation of mobile computing software used by Sears in the
world's largest field deployment. Sears' field service technicians
utilize the innovative River Run software to receive dispatched work
orders; access customer account information, technical details and
parts availability; generate new sales opportunities; and open and
close service calls.
"River Run Software did a great a job in developing the mobile
computing software that we needed for our 12,500 Sears technicians.
Not only did they deliver the software as originally specified within
the required timeframe, but we also had them enhance the software
in ways that have continued to enable us to deliver superior customer
service and also maintain our competitive position in the industry.
We are extremely pleased with the result", said William Miller,
Program Manager of Sears Product Services.
"We are very pleased to accept this award, which once again demonstrates
River Run's leadership in the mobile workforce solution marketplace.
Building on our solutions for the world's largest workforces, River
Run's new MobileSphere software suite provides even more powerful
workflow automation and collaboration features, enabling our customers
to significantly boost in-house productivity and deliver superior
customer service, all within a very fast ROI timeframe." - said
Trilok Manocha, Co-founder and President of River Run Software.
About
River Run Software Group
River
Run Software is an award-winning industry leader in providing complete,
web-enabled wireless CRM software solutions to enterprises with mobile
workforces. River Run's software, coupled with its vast experience
and high technology professional services, has allowed River Run to
deliver unparalleled value to clients for over a decade. River Run's
industry solutions contain powerful collaborative and event management
features that enhance the productivity and problem-solving capabilities
of an enterprise's in-office and mobile employees as well as its business
partners, enabling the enterprise to reduce costs, boost productivity
and deliver significantly improved customer service. With over 3000
customers worldwide, River Run is the choice of industry leaders such
as Sears Roebuck, United Airlines, Sprint, Verizon, IBM, Motorola,
and ADP. For more information, please visit http://www.riverrun.com.
About Frontline Solutions
Frontline Solutions is part of the Advanstar Technology
Group, which is a worldwide business information company serving specialized
markets with high quality information resources and integrated marketing
solutions and delivers 1.2 million technology buyers worldwide. Producers
of high-technology trade shows, conferences and magazines, they portfolio
includes Frontline Solutions Magazine, Frontline Solutions Europe
Magazine, FrontlineToday.com, Frontline Solutions Supply Chain Week,
Frontline Solutions Europe Expo, AIIM 2003, ON DEMAND, DMS, E-learning
Expo, TechLearn, Cadalyst, elearning, and Response magazines.
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