River Run Software Announces Strategic Relationship with ADP Claims Services Group

Stamford, CT, December 3, 2001: River Run Software, an industry leader in creating mobile workforce solutions, announced today that ADP Claims Services Group, the leading provider of automated information tools for the property and casualty insurance and vehicle repair industries, has selected River Run Software's Dispatch and Wireless Notification Technology as a key component of ADP's new and innovative Claims Gateway™ solution.

ADP's Claims Gateway is a group of services that provides a communication link among all parties in the automotive claims process, including insurance companies, independent appraisers, collision repairers, automotive recyclers, and their vendors. It helps manage customer claims and bring them swiftly to resolution, reducing cycle time and its associated costs.

When a policyholder calls an insurance company with a vehicle-related claim, a great deal of effort is spent retrieving, organizing and relaying claim-related information to all the business entities associated with processing the claim. It is in everyone's interest that the claim be processed as quickly and expeditiously as possible. One of the most critical areas in making this happen is in the proper identification and assignment of the right people and companies to help process and close the claim.

River Run Software's MobileSphere™ collaborative software solution enables enterprises with mobile workforces to automate and manage their field service processes from initial work creation to final resolution. MobileSphere has at its core an intelligent dispatching and notification component with sophisticated business rules that are user-configurable. Customers have the flexibility of deciding in a real-time environment which method they will use - whether manual, expert-assisted or automatic - to select and assign, notify and then schedule the appropriate business entity for handling its portion of the claim.

It is the collaborative nature of MobileSphere and its built-in Dispatching and Wireless Notification Technology as well as River Run's demonstrated expertise to deliver large-scale solutions that led ADP to decide to use River Run's Technology in the Claims Gateway solution. Hinda Chalew, vice president of product management for ADP's automotive claims services, said "ADP is committed to investing in state-of-the-art technology such as Claims Gateway to deliver excellent products to our clients. We selected River Run Software because we believe they have the expertise to deliver an intelligent dispatching solution to our market."

"We are very proud and excited to be working with the ADP Claims Services Group to deliver a leading-edge technology product," said Dr. Trilok Manocha, Founder and President of River Run Software. "Our strategic relationship with ADP is consistent with our strategy of working with the best companies in the world to offer a new generation of powerful applications to the marketplace."

About ADP Claims Services Group
ADP Claims Services Group, a wholly owned subsidiary of Automatic Data Processing, Inc. (NYSE: ADP), is a leading provider of integrated business solutions for clients in the property and casualty, general health, collision repair and automotive recycling industries. ADP, with approximately $7 billion in revenues and over 500,000 clients, is one of the largest independent computing services firms in the world. ADP Claims Services Group is headquartered at 2010 Crow Canyon Place, San Ramon, CA 94583; phone (925) 866-1100. For more information, please contact Sarah Day at (800) 825-0644 or sarah_day@adp.com.

Claims Gateway is a trademark of ADP Claims Solutions Group, Inc.

About River Run Software
Founded in 1989, River Run Software is a recognized leader in the mobile computing industry, delivering complete, end-to-end web-enabled software solutions that meet the diverse needs of enterprise customers with mobile workforces. River Run's award winning software is used by the world's largest airline and includes the world's largest field force deployment. Our solutions, used by more than 3000 enterprises worldwide, have enabled our customers to improve their profitability, increase their productivity and enhance their competitive position. Our development methodology, mobile computing technology products, comprehensive experience and highly skilled solution teams quickly take customers from concept to complete solution. River Run Software is headquartered at 550 West Avenue, Stamford, CT 06902; phone (203) 327-9100. For more information, please contact Erika Windisch at (203) 327-9100, x20or erika.windisch@riverrun.com.

MobileSphere is a trademark of River Run Software.